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Frequently Asked Questions
You can track your order by logging into your Funfar Store account and navigating to the “Order History” section. Alternatively, you will receive a tracking link via email once your order has been dispatched.
You can contact our customer support team by emailing support@funfarstore.com or by filling out the contact form on our Contact Us page. Our support team will respond to your inquiry as soon as possible during our business hours.
If you receive a damaged or defective item, please contact our customer support team within 48 hours of receiving the product. Provide detailed information about the issue along with clear photos of the damaged or defective item. Our team will assess the situation and provide instructions for returning the item for a refund or replacement.
We accept a variety of payment methods, including Visa, Mastercard, PayPal, and Afterpay. You can select your preferred payment option during the checkout process.
Shipping times vary depending on your location and the shipping method selected at checkout. Generally, orders are processed within 1-2 business days, with standard shipping taking 3-7 business days for delivery. Expedited shipping options are also available.
Our return policy allows for returns within 30 days of delivery for a full refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Please refer to our Returns & Exchanges page for more details.
Yes, we offer international shipping to select countries. Shipping rates and delivery times vary depending on the destination. Please note that additional customs duties and taxes may apply, which are the responsibility of the recipient.
Orders can be canceled or modified within 24 hours of placing the order. Please contact our customer support team immediately with your order number and requested changes. Once an order has been processed and shipped, it cannot be canceled or modified.
Yes, we offer gift wrapping for some products and services for an additional fee. During the checkout process, you will have the option to select gift wrapping and include a personalized message for the recipient. Please note that gift wrapping options may vary depending on the item and availability.
